Simon Joseph Teague, BA (Hons), Fifs, DTLLS, Aifl
Mobile: 07909 681627
E. mail: simon@simonteague.com
Full bio http://www.linkedin.com/SimonTeague
Skills
• Leadership & Management consultant • Change management specialist
• Merger & Acquisitions consultant • Business Development & Growth Strategist
• Strategic Planning & Implementation Marketing & Sales Director
• Ex Financial Services Industry Director • Qualified Teacher & Author
• People & Talent Developer & Coach • Track record of building winning teams
Overview
30 years of experience in performance management, specialising in mergers & acquisitions in banking, small and medium sized enterprises and education. Simon has considerable experience in the corporate and business world and in Further Education, in areas such as change management, line management, team and talent progression, building winning teams, entrepreneurial development, training and learning systems. He is highly energetic, enthusiastic, creative and passionate about developing people in change situations and forming collaborative business partnerships.
An award winning nominee for Kent Business Awards and winner of The National Training Awards 2010, his passion lies in building top performing teams and unlocking people’s full potential through learning new skills.
Career
Sept 2010 – Date
Assistant Principal, Business Support, South & West Kent College
With the Merger of South & West Kent College into a single £45 million turnover college, with 25,000 students, I was responsible for the development, direction and monitoring of strategic planning and delivery of the College’s Business Support Services, Human Resources function and Staff Training & development strategy. The remit incorporated overseeing the merger of policies, procedures, systems and complete organisational restructure, incorporating all 1300 staff and departmental and management structures. I took lead responsibility for the strategic development of the College’s business processes and policies, harmonisation of payroll and implementation of numerous business improvements to enhance the capacity and capability of Managers, curriculum and support staff. I was instrumental in the college winning the Investors In People Bronze Award during a time of unprecedented cultural and organisational change.
Feb 2008 – Date
Founder and Author of The Ultimate Leadership Guide
Business Consultant & Coach
Simultaneously running a successful training and consultancy business has given me first-hand experience of the demands, challenges, disappointments and successes of being an entrepreneur. I have travelled across USA, Canada, Dubai and the UK researching leadership models and learning programmes and business growth strategies. My aim has been to publish a range of different tools to help business owners and corporations develop powerful leadership skills to facilitate continuous business improvement; change management & strategic planning; transform profitability; build collaborative partnerships; nurture talent within their organisation and develop a high performance, high value culture. I have developed and delivered corporate interactive learning programmes in leadership, sales and presentation skills which link to my work on The Ultimate Leadership Guide. These programmes are available under licence through various training partners.
Having travelled the world to meet some of the greatest authors and authorities on Leadership and Change Management, I have designed and delivered leadership, business performance and presentation skills training programmes for companies such as Sir Robert McAlpine, The Walt Disney Company, Majid Al Futtaim, HLM Architects and Veritek Global Ltd.
For 6 months I worked directly with 2 companies – Mitsubishi Electric and Veritek Global Ltd to enable their boards of directors to develop a new corporate identity, strategic plans and robust internal communication systems based on a strong vision and set of values for all staff to buy in to.
For 12 months I worked as a business development consultant for The Plumbing Academy in Kent, assisting with the acquisition of the business and enabling them to find new ways to enhance the financial performance of the business during the current recession. This involved designing and implementing business growth strategies; development of staff, admin and business support; implementation of innovative on line and off line marketing systems; planning a take-over bid; setting up key strategic and collaborative partnerships and reviewing all the learning programmes ahead of a major business and City & Guilds curriculum restructure.
1982 – 2008
Royal Bank of Scotland / NatWest Group
Career Progression from New Entrant to Senior Director
Oct 2007 – Mar 2008
Senior Director, HR and Training & Development, Royal Bank of Scotland Group
• Supporting an international restructure programme with the acquisition of ABN AMRO, I spent my last 6 months in RBS managing a number of projects including research of Training and Development programmes internationally; HR change and transformation programmes involving review of leadership and management positions and effectiveness across different divisions and cultures. This resulted in the design and implementation of a ‘New Leaders’ programme targeting, coaching and supporting the development of talent within the organisation, launched throughout 2008.
Nov 2006 – Oct 2007
Senior Director, UK Business Banking, Royal Bank of Scotland.
• Successful delivery of business growth strategy in the South of England, increasing market share by 6%, leading pro-active marketing strategy, proactive coaching of sales-force, press strategy and networking; generating business income of £40 million.
• I inspired, developed and coached a dedicated team of 62 Relationship Managers and a support team of 25 people, to become one of the top performing teams in the UK.
• Appointed National Research and Development co-ordinator, undertaking research and viability studies and making recommendations on a number of logistical and strategic changes to the UK retail operating model. These changes saw the most radical change to the business, implemented with speed and precision, including the appointment of a new leadership tier to strengthen the business. Ultimately, these changes resulted in an offer of an Executive Directorship, but it also gave me the once in a lifetime opportunity to apply for Voluntary Redundancy and pursue my personal dream to become an entrepreneur.
• I was a board member of a joint working party between Royal Bank of Scotland, IFS School of Finance and University of Kent, Canterbury, involving the research, development and introduction of a Business Banking Diploma and BSc Degree and was consequently appointed as a Fellow to the IFS for my services to the Banking Industry.
• 2006 Top Achiever Award in Lisbon. Top UK Business Director 2006.
July 2005 – Nov 2006
Regional Business Manager, South Region, Royal Bank of Scotland
• Directly Responsible to the Managing Director of NatWest Business Banking for the delivery of key business objectives of 17 Business Areas within South Region. I lead and inspired a team of Area Managers, with ultimate responsibility for 600 staff and income generation of £60 million, to enhance the customer experience and deliver the Bank’s vision.
• I was given responsibility for a significant change programme throughout 2006, involving changes in customer segments, Managerial roles and responsibilities and a new IT platform. This involved monitoring, improving and reporting across a range of financial measures, chairing meetings across the country and reporting directly to the senior executive.
• 2005 Top Achiever Award in Athens.
March 2005 – July 2005
Change & Performance Manager, Norwich Union & Churchill Insurance
• Seconded to join the NatWest Life team and support the merger & integration of systems across Norwich Union, NatWest Life and Churchill Insurance. Responsible for key business growth objectives and primarily the integration of smooth sales process to enhance the customer experience and increase sales. Headed a National Programme communicating changes to the Network via a dedicated TV channel.
Jan 2004 – March 2005
Area Business Manager, Royal Bank of Scotland
• Appointed to the Executive talent programme and rapidly promoted to lead a senior team of 12 Business Managers and 15 Advisers, to deliver outstanding customer service and key business objectives. This was evidenced by being only 1 of 20 teams out of 107 in UK to deliver income objective of £5.9 million and exceed sales of products to subsidiary companies.
• Appointed liaison between, Life Division, Mentor, Hanco and Lombard for delivery of 2 large scale business projects involving joint ventures and integration of business models.
• Headed a joint project with BNI to raise profile in the small business community and sponsor National Conference.
• Attended Annual Achievers Conference in Vienna 4/05.
Mar 2003 – Dec 2003
Area Premium Wealth Manager & Deputy to Regional Premium Wealth Manager, Natwest & Coutts Banking
• Developed and implemented strategies to improve the customer proposition for personal clients who qualified for the Premium Banking Service. I coached and supported my team of 7 Area Managers to deliver against plans and objectives. I was directly responsible for the performance and welfare of 150 staff.
• I took the Kent Premium team from 47th out of 50 nationally to 5th out of 50 by year end, based on 8 key business measures. (No. 1 performer in South East Region).
• South East Region winner of National Achievers Awards in New York and top Area Premium Manager in UK.
2002
Project Manager – IT Integration Royal Bank of Scotland
• Seconded as part of elite team to the largest IT integration project in Europe in 2002, with integration of the NatWest IT mainframe over to the RBS platform. Managing over 70000 hours of training, involving over 3000 staff over a six month period, whilst maintaining a ‘business as usual’ service to customers across the network; employing, training and managing over 150 agency staff. Responsible for National and local temporary recruitment programmes, administrative support and delivery of key business objectives throughout. Received a commendation from Graeme Hardie, Executive Director of RBS, for outstanding contribution.
Mar 2001 – Feb 2003
Area Retail Manager, East Kent Area, Natwest Bank
• Responsible for increasing Area sales from £1.4 million to £3.01 million, whilst maintaining costs within budget and managing financial risk controls.
• I inspired and performance managed 11 Branch managers, and a total team of 230 staff. I was extremely proud that 20% of the Regional Achievers Awards went to this team alone in 2003.
• Top Area Manager (1st of 16 Areas in South East Region) – National Achievers Award Winner Rome 2002.
Jan 1996- Feb 2001
Senior Branch Manager, NatWest Bank
• Progressing quickly through the ranks of Bank Manager responsible for 8 branches around Maidstone and Medway area. I took all these units to the top in the Retail Area on key sales, service and risk management measures. Following the takeover of NatWest by Royal Bank of Scotland Group, I was placed on the Bank’s Senior Management Development Programme. This was the start of my journey to developing proven skills and strategies to build top performing teams.
• During this period I also enjoyed being a part-time lecturer for AAT Foundation (Association of Accounting Technician’s) at Mid Kent College; Judge of Shell LiveWire Business Awards; Mentor for Princes Trust, assistant trainer with Dale Carnegie and Seeboard Business Presenter of the Year.
• Regional Achievers Award Winner 2000.
Jan 1990 – Dec 1995
Assistant Manager, NatWest Bank
• Six years of technical lending experience involved in assessment & sanctioning Business and Corporate lending propositions up to £10 million, including Agricultural, Property, Manufacturing & Service Industry sectors. Experience gained in Capital Adequacy, Balance Sheet assessment & Receivership situations. I was also on the receivership team, dealing with business failures and rescue packages and working directly with firms such as Grant Thornton, Ernst & Young and PWC.
• I targeted business growth from introducers through networking and corporate hospitality with large Accountancy firms, whilst actively managing down risk of loss lending situations.
1982 – 1990 NatWest Bank
• 8 years experience in Branch Banking including the whole range of customer facing, cashiering and Managers’ assistant roles, since joining National Westminster Bank straight from Deal Secondary School in 1982.
Education & Training
• 2011 BA (Hons) Degree in Teaching and Lifelong Learning
• 2010 National Training Awards and Kent Business Award nominee
• 2010 Bpec Renewable Energy Awareness Certificate
• 2008 Foundation Degree in Lifelong Learning (Christ Church University)
• 2008 Diploma of Teaching and Learning Skills (South Kent College)
• 2007 Fellow of the IFS School of Finance (formerly the Chartered Institute of Bankers)
• 2007 USP Business Development, Leadership Impact Programme
• 2006 Certificate of Education – Teaching Award. (South Kent College)
• 2005 Completed Best to Lead, Acadamee training programme.
• 2003 - 08 Royal Bank of Scotland Group Talent Forum
• 2004 Media Relations and Business Development Certificate
• 2003 RBS Area Manager Good to Great programme.
• 2002 Royal Yachting Association Competent Crew Certificate
• 2000 Selected for NatWest Senior Management Development Programme
• 1996 Dale Carnegie Management Diploma
• 1995 Associate Chartered Institute of Bankers (Degree equiv)
• 1990 AAT Accounting
• 1988 BTEC Banking
• 1981 5 GCE ‘O’ levels
Interests
Cycling, spinning, rowing and swimming every week to keep fit and achieve a healthy work/life balance! Charity fund-raising - Demelza House Children’s Hospice, Prince’s Trust, World Vision and Action for Children. Our last 2 projects involved a 450 mile round trip cycle ride in aid of NSPCC and 500 miles for Heart radio, supporting the Starlight Foundation.
Some time for watching cricket and supporting Liverpool FC and Folkestone Invicta FC! Going to the theatre, reading & spending quality time with 2 beautiful daughters aged 12 & 9.
I am a member of Lifelong Learning UK and a number of organisations dedicated to learning and unlocking peoples full potential.
I have worked directly with organisations such as The Commonwealth Foundation and regularly support the work of Lashings World XI, a charity devoted to helping and supporting young, disadvantaged people through the medium of cricket, involving some of the world’s best ever cricketing stars and raising over £10 million for a range of charities over the past 25 years.
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